A systematic troubleshooting path for a Windows 11 PC that connects to Wi-Fi but cannot reach websites.
Start by isolating the fault
First, check whether another phone or computer can use the same Wi-Fi. If every device is offline, investigate the router or internet service before changing Windows settings.
If only one Windows PC is affected, continue with the checks below. This simple split avoids unnecessary driver removal and network resets.
Check the basics before changing settings
Turn Wi-Fi off and back on, reconnect to the correct network, and restart the router only if other devices also show trouble. If you use a VPN or proxy, temporarily disconnect it for a controlled test.
- Open another website and test a second browser.
- Check the date and time in Windows.
- Forget and reconnect to the Wi-Fi network only after confirming you know its password.
Test DNS and the network path
Open Command Prompt and run ipconfig /all to inspect the active adapter. You can then run ipconfig /flushdns. If you are comfortable with command-line diagnostics, compare whether a public IP address responds while domain names fail; that pattern can point toward DNS rather than Wi-Fi itself.
When to investigate the driver
If the problem follows this PC across multiple networks, check Windows Update and the laptop or adapter maker’s support page for a suitable network driver. Avoid downloading driver packages from unknown third-party sites.
When a reset makes sense
Use Windows Network reset only after simpler tests. It can remove and reinstall network adapters and reset some networking components, so note any VPN or static-IP settings first.
Frequently asked questions
Why does Windows say connected but no internet?
The Wi-Fi link may be working while the router, ISP, DNS, VPN, proxy, or Windows network stack is not.
Should I reset network settings immediately?
No. First determine whether other devices are affected and test basic connectivity. A reset is a later troubleshooting step.
Steps and recommendations should be checked against current official documentation before publication. This starter article is a foundation for editorial review, not a claim of laboratory testing.