Graphics and display errors

VIDEO_SCHEDULER_INTERNAL_ERROR (0x00000119)

Stop code 0x00000119, also written 0x119. Here is what it means, what usually causes it, and the safest order to work through fixes on Windows 11 and Windows 10.

In short

The Windows video scheduler, which hands work to the GPU, detected a fatal violation.

What VIDEO_SCHEDULER_INTERNAL_ERROR means

The video scheduler manages work sent to the GPU. When it detects a violation it cannot recover from, Windows stops. The graphics driver or the GPU itself is the usual suspect, and the stop often appears after a driver update or during a game.

Common causes

A new or corrupted graphics driver
An unstable GPU overclock or factory overclock profile
GPU or VRAM problems, including overheating
A power supply or cable problem under graphics load

How to fix VIDEO_SCHEDULER_INTERNAL_ERROR

Work through these in order and test after each one. Stopping as soon as the crashes stop tells you which change mattered.

Install a clean copy of the graphics driver. Download the latest driver for your exact GPU from NVIDIA, AMD or Intel (or the laptop maker for notebooks), then install it using the vendor's clean-install option. If the newest driver is the one that started the crashes, install the previous release instead.
Return the PC to stock settings. Reset the BIOS to defaults, then leave XMP or EXPO, CPU or GPU overclocks and undervolts (including per-core offsets such as Curve Optimizer) switched off while you test. If the crashes stop, re-enable one setting at a time to find the unstable one.
Undo the most recent change. If the blue screens began after a Windows update, a new driver or new software, remove that change first. Uninstall the update from Settings, Windows Update, Update history, or roll a driver back in Device Manager (right-click the device, Properties, Driver, Roll Back Driver). If a recent Windows update started the crashes, hold back that update and check the GPU maker's driver notes.
Watch temperatures under load. Use a monitoring tool to log CPU, GPU and drive temperatures while you reproduce the problem. Sustained high readings, loud fans or thermal throttling point to dust, failed fans or poor airflow rather than a software fault.
Repair Windows system files. Open Terminal (Admin) and run sfc /scannow. If it reports damage it could not repair, run DISM /Online /Cleanup-Image /RestoreHealth, restart, and run sfc /scannow once more.

When to stop and protect your data

Persisting crashes with a known-good driver and stock settings suggest GPU hardware, so test with another card if you can.

Not sure this is your code?

The stop code appears as text on the blue screen. If the PC restarted before you could read it, open Event Viewer, then Windows Logs, then System, and look for a BugCheck event with ID 1001. You can also search all stop codes.

Related guides

Other graphics and display errors

Frequently asked questions

What does VIDEO_SCHEDULER_INTERNAL_ERROR mean?

The Windows video scheduler, which hands work to the GPU, detected a fatal violation. The video scheduler manages work sent to the GPU. When it detects a violation it cannot recover from, Windows stops. The graphics driver or the GPU itself is the usual suspect, and the stop often appears after a driver update or during a game.

What usually causes VIDEO_SCHEDULER_INTERNAL_ERROR?

Typical causes: A new or corrupted graphics driver; An unstable GPU overclock or factory overclock profile; GPU or VRAM problems, including overheating; A power supply or cable problem under graphics load.

How do I fix VIDEO_SCHEDULER_INTERNAL_ERROR (0x00000119)?

A sensible order is: 1) Install a clean copy of the graphics driver; 2) Return the PC to stock settings; 3) Undo the most recent change; 4) Watch temperatures under load. Persisting crashes with a known-good driver and stock settings suggest GPU hardware, so test with another card if you can.

Use this guidance carefully

A stop code can have several causes, and these steps are general guidance rather than a diagnosis of your PC. If your data matters, back it up before repairs. If the problem continues, a hardware technician can test the parts.

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